Frequently Asked Questions

Get answers to common questions about Customized / Collagen Mask.

Our Customized / Collagen Mask is suitable for all skin types. Ingredients and concentrations are selected based on consultation, making it ideal for dry, dehydrated, aging, sensitive, and combination skin. We tailor actives to address specific concerns safely and effectively.

Mask application typically adds 15 to 25 minutes to your facial service. Time varies with chosen formula and infusion methods; we allow extra time for consultation and post-mask serums to ensure optimal absorption and visible results.

Yes — the Customized / Collagen Mask is designed as an add-on compatible with most of our facials. Your esthetician will recommend the best pairing based on concerns and skin condition to maximize benefits without causing irritation or product conflicts.

Side effects are rare. Mild redness or temporary tingling may occur, especially with active ingredients. We perform a consultation and adjust formulations for sensitivities. If you have known allergies, inform us to avoid ingredients that could trigger a reaction.

Frequency depends on your skin goals and condition. For maintenance, every 2 to 4 weeks is common; for intensive repair, weekly or biweekly sessions may be recommended. Your esthetician will create a personalized schedule during consultation.

Absolutely. We’ll recommend complementary serums, moisturizers, and SPF to extend results. Follow post-treatment aftercare provided by your esthetician, avoid harsh exfoliants for 48 hours, and maintain a consistent routine to preserve hydration, collagen support, and glow.